Returns & Exchanges

At Venba, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we accept returns on unused and unopened products within 30 days of delivery.

1

Initiate Your Request

Log into your Venba account and navigate to your order history to select the items you wish to return and receive a return authorization number.

2

Pack Your Items

Securely place the unopened beauty products in their original packaging to ensure they are protected from damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing